![]() ![]() Touch it, then choose Force stop.Īfter you’ve force-closed the app, try opening it again to see if it syncs with your Fitbit device. Find the Fitbit app by looking at all the apps. Go to Settings > Apps & notifications > About phone.Then, look at the list of apps that are open and swipe up on the Fitbit app to close it. On an iPhone, just swipe up from the bottom of the screen and hold.Depending on the operating system of your phone, the steps to force-stop an app could be different. Small bugs that are making the app not work right can often be fixed by restarting it. Force Close The App When Your Fitbit Won’t Sync Turn on Bluetooth on your phone and try to sync again to fix this. If your Fitbit Versa 2 or Versa 3 won’t sync and you see the phone disconnected icon on your device, it means it can’t talk to your phone. You will be alerted by a pop-up if the app cannot sync because your Bluetooth is disabled. ![]() Open the Fitbit app, then hit the Today tab to check if your Fitbit is synced. For your Fitbit to sync with the app, Bluetooth must be turned on and within range of your phone. Checking the Bluetooth connection between your phone and Fitbit should be your first step if your Fitbit won’t sync. ![]()
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